Confidence, Optimism, Consistency – These are essential traits for the owner/CEO or manager who would successfully transform a company or any other organization.
Employees, like voters, recognize that their personal fates often depend on the actions of their leaders. They are constantly looking for signs that:
- You know what you are doing (confidence),
- You are optimistic that the plan or goal can be achieved (sunny disposition), and
- Your consistency of words and action demonstrate that you really do have a well thought out plan which might actually work (consistency).
In a prior life as a corporate executive, one of the most productive (and enjoyable) parts of my job was getting out and talking to employees and associates. They need to see you, hear you, test you (through there questions), and go away confident that you and they are in it together.
When employees and associates are confident about your leadership, they are more likely to do their part to make good things happen.
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